Communications
Internal & external communications — employees, customers, analysts & investors
Communications Plan by Audience
FusionForce AI Recommendations3 insights
FusionForce cross-module analysis shows a direct correlation between customers who have not received migration communications and the 2,600 customers flagged as churn risk in the Customer module. 847 automotive OEM customers have received zero outreach since deal close. Recommend a dedicated customer communications sprint: 3 targeted email sequences, CSM outreach for top 500 accounts, and a "What the Siemens acquisition means for you" FAQ page on the Altair portal — all within 14 days.
Only 55% of Altair's 1,240 suppliers have received formal communications about the Siemens acquisition. 187 single-source suppliers with change-of-control clauses have not been contacted — creating legal and supply chain risk that compounds the Legal module's open items. FusionForce recommends a supplier communications blitz this week: prioritise the 187 high-risk suppliers with personal outreach from Siemens' CPO, followed by a supplier portal update for the remaining 540.
Altair's 340-strong partner network has received product communications but has not been briefed on the combined Siemens-Altair co-sell motion. These partners collectively influence an estimated $180M in annual Altair revenue. FusionForce recommends a Partner Summit (virtual or in-person) within 60 days, with a new joint partner programme, co-sell incentives, and a combined product certification track. Early partner activation is projected to accelerate cross-sell by $22M in Year 1.